Hewlett Packard Researchers have discovered they can discover effective work groups and leaders by analyzing patterns in email traffic inside a large organization.
The researchers have developed a way to use e-mail exchanges to build a map of the structure of an organization. The map shows the teams in which people actually work, as opposed to those they are assigned to.
Their algorithm must be good enough to filter out the chatty folks who are sending superfluous messages.
Posted by Randall Parker at March 21, 2003 04:54 PM